FAQ

How long does delivery take in the UK?
Orders usually arrive within 5–10 business days. Some beauty tech devices may take up to 12 days, depending on stock availability. You’ll always receive tracking information by email.
Are your products original and safe to use?
Yes. All items are carefully sourced from verified manufacturers and undergo strict quality checks. Beauty tech products come with CE certification and safety guidelines.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, and Apple Pay.
Can I return or exchange a product?
Yes. You can return your product within 14 days of delivery if it’s unused, in original packaging, and in perfect condition. Please contact our support before returning.
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email. You can follow your parcel at any time until delivery.
How can I contact customer support?
You can reach us via email (support@miravies.com) or through our Contact page. We reply within 24 hours on business days.