Shipping policy

Miravies Shipping Policy

Effective Date: 09/09/2025

1. Introduction

At MIRAVIES, we are committed to offering reliable and transparent shipping within the United Kingdom. This policy outlines our processing times, delivery options, tracking, and responsibilities.

2. Shipping Destinations

We ship exclusively within the United Kingdom.

3. Processing Time

  • Orders are processed within 1–2 business days (excluding weekends and bank holidays).

  • You will receive an email confirmation once your order has been shipped.

  • In case of unexpected delays, we will notify you promptly by email.

4. Shipping Costs

  • Free Standard Shipping: Available for all orders within the UK.
  • Express Shipping: Optional faster delivery for £9.90 GBP.

You can select your preferred shipping method at checkout.

5. Delivery Time

    • Standard Shipping (Free): 5–10 business days.

    • Express Shipping (£9.90): 2–5 business days.

    Note: Delivery times may be subject to carrier delays beyond our control.

    6. Customs Duties and Taxes

    Since all orders are shipped domestically within the UK, no customs duties or international taxes apply.

    7. Shipping Methods

    We offer two shipping methods:

    • Standard (Free)

    • Express (£9.90)

    Both options will be displayed at checkout before you complete your purchase.

      8. Tracking Your Order

      • Once your order has been shipped, you will receive a tracking number via email.

      • Tracking may take a few hours after shipment to update in the carrier’s system.

      9. Lost or Damaged Orders

      • If your order arrives damaged or does not arrive at all, please contact us immediately at support@miravies.com.

      • We will work with the carrier to replace your order or issue a refund as quickly as possible.

      10. Shipping Address

      • It is the customer’s responsibility to ensure that the shipping address provided at checkout is accurate and complete.

      • Miravies cannot be held responsible for delays or failed deliveries caused by incorrect address details.

      11. Return and Exchange Policy

      Please see our Return and Refund Policy for details on returns and exchanges.

      12. Contact Us

      If you have any questions about shipping, feel free to contact us:

      MIRAVIES
      Email: support@miravies.com

      Website: www.miravies.com